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Pasadena Water & Power

  •  March 31 Water One Day 


    The following is a summary of the key components in the Water Shortage Procedures Ordinance. Click here to read or print the unabridged ordinance.

    Under a Level 2 Water Supply Shortage Plan, following instances of water waste are prohibited:

    • No watering outdoors between 9 a.m. and 6 p.m., except with a hand-held container or hose with a shut-off nozzle, or for very short periods when adjusting a sprinkler system;
    • Outdoor watering is restricted to one day a week on Saturday in spring/summer (Nov 1-Mar 31); and restricted to two days a week on Tuesday and Saturday in fall/winter (Apr 1 - Oct 31)
    • No watering during periods of rain after 48 hours after
    • No excessive water flow or runoff onto pavement, gutters or ditches from watering or irrigating landscapes or vegetation of any kind;
    • No washing down paved surfaces with potable water unless for safety or sanitation.
    • All property owners must fix leaks, breaks or malfunctions when they find them, or within 48 hours of receiving a notice from PWP;
    • Fountains and water features must have a re-circulating water system;
    • Vehicles must be washed with a hand-held bucket and/or hose equipped with a water shut-off nozzle (does not apply to commercial car washes);
    • Restaurants may not serve drinking water unless by patron's request;
    • Restaurants must use water-saving dish wash spray valves;
    • No installation of non-recirculating water systems at new commercial car washes and laundry systems;
    • Effective July 1, 2010, all commercial car washes must have a re-circulating water system or secure a city waiver;
    • Hotels and motels must give guests the option to decline daily bed linen and towel changes; and 
    • No installation of “single pass cooling systems” in buildings requesting new water service.
    • No filling of ornamental lakes or ponds.

    The city’s “Water Shortage Level” will tell you how many days per week you can water outdoors and other water use restrictions. Pasadena is currently under a Level 2 Water Shortage Plan.

    In the event that a water shortage is declared by City Council, they will also declare which of four "Water Shortage Levels" exists. The Level will indicate which other water use restrictions will take effect in addition to the permanent water waste prohibitions listed above. 

    Water Shortage Level 





    # of watering days per week*

     Apr. 1-Oct. 31  

     ONLY 3 DAYS MAX -Tues, Thurs. & Sat. ONLY   

    Nov. 1-Mar. 31 

     ONLY 1 DAY - on Sat. 

    Apr. 1-Oct. 31  

    ONLY 2 DAYS MAX Tues. & Sat. ONLY

    Nov. 1-Mar. 31 

    ONLY 1 DAY - on Sat


    Apr. 1-Oct. 31 (Summer)


    Nov. 1-Mar. 31 (Winter)

    ONLY 1 DAY - on Sat



    No Irrigation 

    Obligation to fix leaks, breaks and malfunctions 

    72 hours 

    48 hours 

    36 hours 

    24 hours 

    Additional restrictions 


    No filling ornamental lakes or ponds

    No filling ornamental lakes or ponds 

    No filling ornamental lakes or ponds; no fillings pools or spas; no new potable water service 

     * PWP, at its sole discretion, may make exceptions to these restrictions for extenuating circumstances. See PMC Sections 13.10.040 to .050 in the Water Waste Prohibition ordinance. 

    Warnings and Fines

    PWP will work closely with customers to provide helpful information and issue written warnings for first offenses. However, customers who continue to violate the ordinance will face fines for future violations. Fine amounts range from $100 to $500 and are double for non-residential customers with meters of 1 ½” or larger. Flow restrictors may also be used to achieve compliance. A customer does have the right to a hearing if a written request is received by PWP within ten (10) days of the date of notification. To request a hearing and fine waiver click here.

    If you request a Fine Waiver, you may choose to complete the online water conservation course to learn the ways of saving water. Click here to access the Online Water School. The Online Water School is designed to raise awareness for water conservation, teach you methods for saving water in your household, and help you lower your monthly water bill by successfully implementing all the water conservation tips you learned.

    See PMC Sections 13.10.065 to .095 in the Water Waste Prohibition ordinance for details on fines.  

    Documents and Additional Information

    Council Approves "Comprehensive Water Conservation Plan"(Agenda Report, April 13, 2009) 

    Water Conservation Tips and Rebates  

    Report Water Waste - please call (626) 744-7311 or submit an Online Request   



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