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Pasadena Water & Power

  • PWP Outage Status/Information

    To report an outage or other emergency, please call

    Power Emergencies: (626) 744-4673 

    Water Emergencies: (626) 744-4138 

    Medical / Life Threatening Emergencies: Call 911 

    For non-emergencies, refer to PWP Contact Information.  

    • These water and power emergency phone numbers are provided for PWP customers to report outages.
    • The operators may be aware of outages in your area, but will not be able to provide specific information about the outage or estimated time of restoration at your location or service address.  

    Status Updates

    • Water and power outages are dynamic events, and most are resolved in two to four hours.
    • For outages that affect large numbers of customers and/or are expected to last more that four hours, PWP will provide updates through its Twitter feed (below, and at https://twitter.com/PWPnews/) as information becomes available.

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