PWP's Electric and Water Utility Planning Groups are at your service to help customers understand the requirements for new or upgraded electrical and water services. Our highly qualified Utility Service Planners are available to assist you at:
Electric Service Planning1055 E. Colorado Blvd, Suite 350Pasadena, CA 91106(626) 744-4495
Water Service Planning 150 S. Los Robles Ave, Suite 200 Pasadena, CA 91101 (626) 744-4495
Utility Service Planners are available to assist you with your project from 7:30 a.m. to 5:30 p.m. Monday through Thursday and every other Friday. Click here to see a complete list of PWP holidays and closed Fridays.
The following information is provided to serve as a guide to help customers understand what is required for new or upgraded electrical and water services. It is the responsibility of the customer to determine if any new construction places existing power facilities in conflict with any federal, state or local codes. Any relocation work by the utility to maintain proper clearances will be at the expense of the customer.
In an effort to process your plans for new electrical service, or to complete the upgrading of an existing electrical service as promptly as possible, PWP will require the following, as applicable:
Please refer to Regulation 21 for rules and regulations regarding electrical service connections
Please refer to Water Service Regulations for rules and regulations regarding water service connections