TAP to improve your riding
What is TAP?
TAP (Transit Access Pass) is a durable, plastic card that can be used again and
again. Load your EZ transit pass or Stored Value for seamless travel
throughout Los Angeles County. Stored Value is money stored on your card that can be deducted each time you board the bus. It eliminates the hassle of coins and
If you load an EZ transit pass
or Stored Value on your TAP card, you can easily move among all TAP-enabled
transit agencies with just your TAP card. No need to buy multiple passes from
EZ Transit Pass holders and
You are now able to use your TAP card to board the ARTS bus. All ARTS buses will
continue to have fare boxes, so you can still use change or your ticket book to
board the bus. Access cards and EZ Passes are already TAP-enabled, so you can
now simply tap your card on the TAP validator as you board.
For reduced fare details and application forms, visit taptogo.net/reducedfare.php or call 1-866-TAPTOGO.
- Seniors (60 years of age or over) and Disabled
- Students (K-12)
- Students (attending college in Pasadena)
For fast and convenient boarding, just tap your card on the
validator and look for the green screen that shows your card is valid.
Where to buy TAP and add
TAP cards can be purchased:
- Online at taptogo.net
- By phone at 866.TAPTOGO (866.827.8646)
- At one of nearly 400 TAP sales outlets (for
locations, check taptogo.net)
- At Metro Rail station TAP Vending Machines.
Here, your TAP card is $1 plus fare. There are six Metro Gold Line stations in
Pasadena where TAP cards can be purchased. For locations visit metro.net
- If you qualify as a Senior, Disabled, Medicare,
College/Vocational, or K-12 Student rider, you can purchase passes on TAP at a
reduced rate, but you will need a special TAP card. For details and
applications visit taptogo.net.
Where is TAP accepted
Once loaded with fare, TAP cards can be used to board buses and trains
throughout LA County. Transit agencies that currently accept TAP include:
Protect your TAP
You can sign up for free Balance Protection for your TAP card. If your card is
lost or stolen, you can report it to receive the unused balance on a new card
for a $5 service charge. To sign up, visit taptogo.net or call 866.TAPTOGO.
Seniors, people with disabilities and students are automatically signed up with
the purchase of the Reduced Fare TAP card.
For now, to get an interagency transfer on Pasadena ARTS bus, you still need to
purchase a paper transfer with cash. When boarding the bus, let your driver
know you need an interagency transfer, then use your TAP card to validate your
first trip. Put your transfer fare into the farebox and a paper transfer will
be issued. If you're transferring to a gated Metro Rail Station in Pasadena, you'll
need a special TAP card transfer issued by the bus driver. Let the driver know
you are transferring to one of these stations before you pay the transfer fare.
It's good for one entry through Metro Rail turnstiles. Local transfers between
ARTS bus routes will also still require a paper transfer.
If you have additional questions or need further assistance, check out the TAP
Frequently Ask Questions link: http://taptogo.net/tapfaqs.php?hmm=tf
You can also visit the Pasadena
ARTS office, located at (not a sales outlet):
221 East Walnut Street, Suite 199
Pasadena, CA, 91101
You can also contact TAP
directly at 866-TAPTOGO (866-827-8646) or visit TAP online at www.taptogo.net.
For reduced fare details and
application forms, visit taptogo.net/reducedfare.php or call 1-866-TAPTOGO.