If you’re like most of us, you check your email, Social Media and text messages daily to stay in the loop with family and friends. Who wouldn’t want that same instant access to PWP?
This fall, PWP is collecting customer contact info for its new Outage Management System, set to begin operations in early 2014. To be included, take a moment to provide your home and cell phone numbers and email address by using the form at www.PWPweb.com/OMS.
When operational, the new system will give you timely, consistent and accurate information about the duration, location and scope of both planned and unplanned power outages. Alerts, when widespread outages are identified, will be sent instantly by phone, email and text messages.
What’s more, the new Interactive Voice Response (IVR) feature will let you call to report outages and to hear status reports on PWP’s repair efforts. Don’t be left in the dark! Send in your contact info today.