April 15, 2013. If you have received a letter from American Water Resources Insurance Services, please note that American Water Resources Insurance Services is an independent company that is not affiliated with the City of Pasadena or Pasadena Water & Power (PWP). PWP does not endorse, and is no way involved with, the services they offer to provide. We have not reviewed their communications for accuracy.
Questions? Our Customer Service personnel is available during normal working hours at (626) 744-4005 to help answer any questions you may have.