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Department of Information Technology

  • Major Accomplishments

    The Department of Information Technology (DoIT) continued to provide quality services to its customers and accomplished the following during FY2013.

    • Implemented a 911 voice and radio recording;
    • Defined needs, procured and replaced the video surveillance system at the Jail and Property Sections of the Police Department;
    • Improved the main Emergency Operating Center technology with new data, telecommunications, and multi-media equipment; and
    • Began the solicitation process to replace the City Financial and Human Resources systems with an integrated Enterprise Resource Planning (ERP) System.

    In addition to the accomplishments above, the Department also completed the following internal projects in FY 2013:

    • Replaced 200 desktops as part of the Desktop Replacement Program;
    • Integrated the GovOutreach citizen request application for use across multiple internal systems;
    • Relocated the City Data Center from the Chamber Building in Old Pasadena to a  state-of-the-art Tier 3 leased data center in northeast Pasadena
    • Improved the City’s email platform by adding capacity and functionality, restoring archived/stubbed messages to employees mailboxes, and making email more easily accessible at the desktop and across mobile devices;
    • Completed lifecycle replacements for servers and network equipment;
    • Upgraded the City fiber optics service to 10GB and added additional redundancy
    • Installed fiber to improve connectivity to the Rose Bowl;
    • Provided complete technological support and project management for relocation of employees at City Hall, Chamber Building and Hale Building;
    • Implemented an ePaystub application for all City employees to access their paystubs electronically and save money on the production and distribution of paper paystubs;
    • Upgraded the Geographic Information Systems (GIS) enterprise platform to ArcServer 10 and began an update to the GIS Strategic Plan to guide application and data investment decisions over the next 3-5 years;; and
    • Expanded WiFi service to additional City facilities and conference rooms.